Question 1

How do I register my clinic?

Accepted Answer

Visit /register, fill in your clinic details, choose a plan, and submit. Our team will review and approve your account within 24 hours.

Question 2

How do I add doctors and staff?

Accepted Answer

Go to Staff Management in your dashboard. Click "Add Staff", enter their details, and assign a role (doctor, receptionist, etc.).

Question 3

Can I manage multiple clinics?

Accepted Answer

Yes! Pro and Enterprise plans support multiple clinic branches. Manage all from a single account with clinic-wise access control.

Question 4

How do I book an appointment?

Accepted Answer

Go to Appointments → New Appointment. Select the patient, doctor, date, time, and type. The slot is booked instantly.

Question 5

Is patient data secure?

Accepted Answer

All data is encrypted in transit (TLS) and at rest. We follow healthcare data security best practices and never share your data.

Question 6

How do I generate a prescription?

Accepted Answer

Open a consultation, add remedies with potency and dosage, then click "Generate PDF" to share with the patient.

Question 7

Can I upgrade my plan?

Accepted Answer

Yes. Go to Subscription in your account settings. You can upgrade at any time and the new plan takes effect immediately.

Question 8

What payment methods are accepted?

Accepted Answer

We accept all major cards, UPI, net banking, and wallets via Razorpay.

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Frequently Asked Questions